User Behavior Mining in Software as a Service Environment
Abstract
Software as a Service (SaaS) provides software application vendors a Web based delivery model to serve large number of clients with multi-tenancy based infrastructure and application sharing architecture. With the growing of the SaaS business, data mining in the environment becomes achallenging area. In this paper, we suggest a new metric along with a few existing metrics for customer analysis in a Software as a Service environment
Paper Details
PaperID: 6702399
Author Name: B.S. Naveen Kumar, D.R. Kumar Raja and Olive Esther Kumar
Author Email: -
Phone Number: -
Country: -
Keywords: Software as a Service, SaaS, Customer Behavior Analysis, Data Mining in SaaS Environment
